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terms and conditions



This Website is owned by On Feels & Co LLC (subsequently referred to as “we” or "my", "I" or “our”). “You" or "your” means you as a user of the Website.

By viewing this website, purchasing a product, service, or any other offerings made available on or through this webpage (collectively and subsequently referred to as “Website", "Product(s)", "Offerings", "Course", "Group", "Services") you agree to these Terms and agree to accept all parts of this Disclaimer. 


These Terms & Conditions, together with my Privacy Policy (linked below), constitute an Agreement. If you do not agree to any of the terms contained herein, then please do not use or access the Website, and do not purchase any of the offerings available on this webpage.


The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use. While I draw on my professional training and background as a licensed clinical social worker and therapist, I am not providing clinical mental health treatment via this Website and use of any of my products, groups, or workshops, is not considered a substitution for clinical mental health treatment or individualized professional mental health services. You agree that I am not responsible for any mental health related issues that arise by participating in my course, group, or other services on this Website. You agree to seek out your own mental health support if any of my products may bring up particular needs that you have beyond my educational and information self-help content. As an educational and informational resource only, products and services by On Feels & Co LLC are not emergency services and we are unable to respond to counseling or crisis support requests.


To contact me about my therapy practice, please visit:

18+ ONLY

My products are intended solely for users who are at least age 18 years of age or older. Any use of or access to my website, products, or offerings by anyone under such, is unauthorized, unlicensed and in violation of these Terms of Use. By purchasing my products or services, you represent and warrant that you are 18 years or older and that you agree to and to abide by all of the Terms and Conditions of this Agreement. On Feels & Co LLC has sole right and discretion to determine whether to sell our products to any individual and may reject a purchase by any individual with or without explanation.


All sales are final for any of our products available on our Website. No refunds are issued for online courses, groups, or guides once a sale is completed.


This Website does not provide any medical advice, legal counsel, financial advice, or spiritual advice. Joanna Townsend of On Feels & Co LLC does not hold any titles beyond Licensed Clinical Social Worker (LCSW) and On Feels & Co LLC does not advertise nor holds other credentials such as medical doctor, lawyer, financial advisor, nutritionist, occupational therapist, speech therapist, member of the clergy, psychiatrist or any other professional role or title. By using this Website you are agreeing that On Feels & Co LLC is acting solely from a role of training and education and is not giving any medical, legal, financial, or spiritual advice of any kind. always seek the advice of your own medical and mental health providers, lawyer, financial advisor, or members of the clergy regarding any questions or concerns you have about how these specific topics apply to you. this training is not a substitute for any of the above services. Do not disregard medical or mental health advice or delay seeking individualized professional advice because of information you have received in this Website. Do not start or stop taking any medications without speaking to your own medical or mental health provider. If you have or suspect that you have a medical or mental health need during any participation or use of our services, contact your provider or seek one immediately.


This Website makes no guarantees or warranties of any kind. My role and any Products I offer is to support and assist you in expanding your knowledge of mental health education and applicable tools for your emotional wellbeing. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. each individual’s outcomes from our Products and Course depends on numerous factors not limited to insight, familiarity, application, & additional resources. You fully agree that there are no guarantees for expectations or achievements of specific outcomes or results from using the information you receive on or through this Website.


As with all situations, there are sometimes risk to an individual that are unforeseen and unknown and/or circumstances that can arise during use of my Website that cannot be predicted that can influence or reduce results of any kind. By using this Website you fully understand that any mention or information provided regarding any suggestion or recommendation on or through my Website is to be taken at your own risk, with no liability on the part of On Feels & Co LLC. You also recognize that there is a rare chance that illness, injury (to person or property) or even death could result, and you agree to fully assume all risks.


Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. you agree that we are not responsible for the views, opinions, or accuracy of facts referenced on or through this Course, or of those of any other individual or company affiliated with my business or us in any way. because scientific, medical, technological and business practices are constantly evolving, you agree that we are not responsible for the accuracy of my services, content, or for any errors to the fullest extent permitted by law.


By using this Website, you agree to absolve me of any liability or loss that you or any other person may incur from use of the information, products or materials that you request or receive through or on my Website. you agree that I will not be liable to you, or to any other individual, company or entity, for any type of damages, including direct, indirect, special, incidental, equitable or consequential loss or damages, for use of or reliance on my Website. you agree that I do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease or condition or issue, or any other type of loss or damage due to any act or default by me or anyone acting as our agent, consultant, affiliate, joint venture partner, employee, shareholder, director, staff, team member, or anyone otherwise affiliated with my business or me, who is engaged in delivering content on or through this Website.


You aim to accurately represent the information provided to us on or through our Website. you acknowledge that you are participating voluntarily in using our Website and that you are solely and personally responsible for your choices, actions and results, now and in the future. you accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from my Website to your life, relationships, or mental health journey.


Our Website may contain references or links to materials from third-parties. reference to any third-party products, services, processes, books, or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation with us. I am not responsible for examining or evaluating the content or accuracy and I do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. I am not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Discount codes are sometimes provided. You agree to use your discount code prior to expiry and are responsible for the full price of our services following the expiry date of discount codes.


By using my Website you are agreeing to all parts of the above Terms & Disclaimer. If you have any questions about these Terms & Disclaimer, please contact me at or via:

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